Today is a turbulent time for healthcare.
Across the globe, the healthcare industry is going through major shifts. Healthcare reform is set against a backdrop of fiscal restraint by payer stakeholders–governments, employers, insurers and consumer-patients–who are constantly struggling to meet rising healthcare costs.
In response, healthcare providers are accelerating their efforts to develop and adopt highly effective and cost-efficient care delivery models that enable them to deliver high quality care and patient experience, and tap an ever-expanding pool of affluent consumer-patients who want to invest in their health.
To emerge ahead in the healthcare landscape by 2020, care providers have to move beyond traditional care and get onto a ‘patient centric care’ delivery model—where they gain new patients and retain existing ones by delivering innovative, personalized and convenient care of the highest quality.